Fix problems with apps, extensions, or themes

If you lot're having problems with your apps, extensions, and themes, try these steps.

If you lot tin can't install an app

  • You lot can no longer download an app on Mac, Windows, or Linux.
  • Brand certain you lot take the latest version of Chrome. Learn how to update Chrome.
  • If you're using a piece of work or schoolhouse figurer, your ambassador might non let you install items from the Chrome Web Store. For more help, contact your administrator.

If you lot don't encounter all your apps, extensions, and themes in Chrome

You'll need to sign in to the aforementioned account in Chrome and the Chrome Web Store. Hither's how:

  1. In Chrome, at the top right, click Menu Moreand thenSettings.
  2. Nether "People," you'll see the email address used to sign in to Chrome.
  3. Become to the Chrome Web Store.
  4. On the top-right, click your email accost.
  5. ClickSign in with another account.
  6. Sign in with the same Google Account you apply in Chrome.

If you demand help with something you bought with Google Payments

  1. Get to Google Payments.
  2. ClickSubscriptions and services and thenView purchases.
  3. Click a purchase.
  4. On the bottom right, click the contact link.

Go more aid

Contact the developer of the app, extension, or theme:

  1. Open the Chrome Web Store.
  2. At the top right, click Settings and then My Extensions & Apps.
  3. Click the app, extension, or theme.
  4. In the box that appears, at the top, click Support.
  5. Fill out the "Tell the Developer" form, or click the link to get to the developer's website.

Was this helpful?

How can we amend it?